Judy – I’m sorry to hear this. I am surprised, but it does happen once in a while. I would probably get a 2nd opinion just to make sure. If they were solid hardwood and are now too thin, then it sounds like they’ve been refinished many times. Generally solid hardwood flooring is 3/4″ thick and that is what you should get if you put in anything new. That will then last a long time and you won’t have this issue in the future. Denver Hardwood Floor Install
Besides major problems, you may also experience scratching or loose planks with your hardwood flooring. Scratches can be repaired with touch up kits, or something as simple as a like colored crayon. If you’ve got serious scratching, however, you may need to hire a contractor to refinish the flooring altogether. And if you’ve got loose planks, your only solution is to tie them down. Ideally they should be nailed to the subfloor to prevent any more movement, though excessively loose boards can be a sign of improper installation in the first place. Bringing in a professional hardwood installer to re-install your flooring properly is probably the only sure way to permanently solve the problem. Hardwood Floor
As the name suggests, solid hardwood is a single, solid piece of wood. Its natural simplicity has made it a popular flooring choice for generations, but that same simplicity makes it less than ideal for modern homes. Wood is a naturally porous material, meaning it is soft, extremely prone to denting, and absorbs water like a sponge. All of these attributes are ideal for helping trees grow, but they don’t translate well to modern flooring. Floors today need to withstand heavy traffic, drops, scratches, and most importantly, spills. Denver Hardwood Floor Install
We had bought and installed this beautiful product in our downstairs a few years ago. It's now time to do the upstairs and the product was the same excellent value for the price. Arrived quicker than we needed, but gives it time to acclimate to our home. We will be using the same installer and he was happy we are ordering the same product from the same company. He was VERY impressed by the quality of the product last time. I'm excited to see the completed project as I love this wood on our main floor. Hardwood Floor
Solid hardwood floor planks are made from a piece of wood and made to be anywhere from 18 to 20 mm thick. The boards are made with a tongue and groove to fit together for installation. Depending on the species of wood, certain floors will be harder than others. The harder the floor, the less susceptible it is to dings and scratches. The floor can be sanded and refinished several times to restore its beauty, with the total number of times being determined by the depth of the tongue from the top of the plank. Denver Hardwood Floor
Jasper, Mazama, and the other brands of hardwood flooring we offer are premium quality, delivering everything you want in a hardwood floor - look, strength, durability, and ongoing value for properties. And we offer them to you at incredible pricing not found anywhere else. While we sell discount hardwood flooring, we will never sell cheap hardwood flooring. All of our products undergo rigorous product quality testing before we offer them to you and they are constantly rechecked for quality to ensure you always get the best products while still paying below wholesale prices. Hardwood Floor

Besides major problems, you may also experience scratching or loose planks with your hardwood flooring. Scratches can be repaired with touch up kits, or something as simple as a like colored crayon. If you’ve got serious scratching, however, you may need to hire a contractor to refinish the flooring altogether. And if you’ve got loose planks, your only solution is to tie them down. Ideally they should be nailed to the subfloor to prevent any more movement, though excessively loose boards can be a sign of improper installation in the first place. Bringing in a professional hardwood installer to re-install your flooring properly is probably the only sure way to permanently solve the problem. Denver Hardwood Floor Install
It is difficult to compare solid wood flooring to engineered wood flooring due to the wide range of quality in both product categories, particularly engineered. Solid wood has some limitations. Recommended maximum widths and lengths are typically 5" / 127mm wide and 7' / 2100mm long. Solid hardwood is also more prone to "gapping" (excessive space between planks), "crowning" (convex curving upwards when humidity increases) and "cupping" (a concave or "dished" appearance of the plank, with the height of the plank along its longer edges being higher than the centre) with increased plank size. Solid wood cannot be used with underfloor radiant heating.[5] However extra care is necessary with the planning and installation of the heating system and the wood flooring, such as limiting the temperature to 85 °F (29 °C), avoid sharp temperature fluctuations, utilizing an outdoor thermostat to anticipate heating demands, and monitoring the moisture content for the subfloor before installation. Hardwood Floor
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